Privacy Policy

The privacy policy for our store website ensures that all personal information collected is securely stored and not shared with any third parties. Users who visit our website agree to abide by our privacy policy and understand that their information may be used for marketing purposes. Any influencers or partners who collaborate with our store must also adhere to our privacy policy and are prohibited from sharing any customer information. By using our website, all users agree to the terms outlined in our privacy policy and acknowledge that any violations of these terms may result in legal action.

Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you create an account, fill out a form, participate in a survey, review, contest, or promotion, make a purchase, apply for a job, upload your resume, communicate with us via third party social media sites, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, credit card and other payment information, age, location, your pet’s information (name, breed, date of birth, gender, etc.) and any other information you choose to provide.
 
Other Information We Collect
When you access or use our Services or transact business with us, we automatically collect information about you, including:

• Transactional Information: When you make a purchase or return, we collect information about the transaction, such as product details, purchase price, and date and location of the transaction.

• Log Information: We collect information related to your access to and use of the Services, including the type of browser you use, app version, access times, pages viewed, your IP address, site interaction data, and the page you visited before navigating to our Services.

• Session Replay Information: We use session replay software to collect information on how customers navigate our website and to improve its functionality.

• Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

• Visual Information: We utilize cameras in our stores for security purposes and to measure and observe customer traffic patterns to improve our stores and services. We do not collect any biometric information.

• Location Information: We may derive the approximate location of your device from your IP address. In accordance with your device permissions, we may also collect information about the precise location of your device. You have the ability to stop the collection of location information at any time.

• Information Collected by Cookies and Similar Tracking Technologies: We (and our service providers) use different technologies to collect information, including cookies and web beacons and other tracking mechanisms. Cookies are small data files stored on your hard drive or in your device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as "pixel tags" or "clear GIFs") are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and help us understand usage and campaign effectiveness.

Use of Information
We use the information we collect to deliver the products and services you request and customize your experience with us. We also use the information we collect to:

• Provide, maintain and improve our products and services;

• Conduct audits related to a current interaction with the customer and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards;

• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and protect the rights and property of our store and others;

• Debug to identify and repair errors that impair existing intended functionality;

• For limited, internal and operational use, such as to enable our website to function;

• Perform services on behalf of us or a service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, or conducting analytic services;

• Undertake internal research for technological development and demonstration;

• Undertake activities to verify or maintain the quality or safety of a service or device that we own, manufacture, or control, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by, us;

• Send you technical notices, updates, security alerts, and support and administrative messages and to respond to your comments, questions, and customer service requests;

• Communicate with you about products, services, and events offered by us and others, and provide news and information we think will be of interest to you.

• Personalize your online experience and the advertisements you see when you use the Services or third-party platforms based on your preferences, interests, and browsing and purchasing behavior;

• Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards;

• Create de-identified, anonymized, or aggregated information that we process only in a de-identified fashion and will not attempt to re-identify except as permitted by law;

• Evaluate your application and qualifications for employment with us; and

• Carry out any other purpose described to you at the time the information was collected.